Shipment Policy

Effective Date: January 8, 2025

At Montbluxunie, we aim to provide fast, reliable, and efficient shipping services to ensure that your orders arrive in a timely manner and in perfect condition. This Shipment Policy details our shipping process, delivery times, costs, and the steps you can take to track your order.

1. Order Processing Time

Orders placed on Montbluxunie are processed within 1-2 business days after the order is confirmed. Please note that processing times may vary depending on the product’s availability, shipping method, and volume of orders. You will receive an order confirmation email, followed by a shipping notification once your package is on its way.

  • Business Days: Our business days are Monday through Friday, excluding weekends and holidays.

2. Shipping Methods

We offer various shipping options based on your location and preference:

  • Standard Shipping: For most orders, we offer standard shipping, which typically takes 3-7 business days for delivery within the United States. Delivery times for international orders may vary.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options that take 1-3 business days. Expedited shipping is available at an additional cost, which will be calculated during checkout.
  • International Shipping: We also ship internationally. Delivery times for international orders generally range from 7 to 14 business days, depending on the destination. International shipping fees will be calculated at checkout based on the size and weight of your order.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and your delivery location. The exact shipping cost will be displayed during the checkout process before you finalize your purchase.

  • Free Shipping: We offer free shipping on orders over a certain amount. This threshold is clearly stated on our website, and it may vary based on promotions or the geographic location of the order.

4. Tracking Your Order

Once your order has shipped, you will receive an email containing a tracking number. You can use this tracking number to follow the progress of your shipment on the carrier’s website. If you do not receive tracking information or experience any issues with tracking, please contact our customer service team, and we will assist you.

  • Shipping Partners: We work with reliable carriers, including UPS, FedEx, and the U.S. Postal Service (USPS), to ensure your packages are delivered securely and promptly.

5. Shipping Restrictions

We currently ship to most countries around the world. However, there are certain restrictions for specific products in certain regions, and some locations may not be eligible for shipping. If you attempt to purchase from a restricted location, you will be notified before completing your order.

  • P.O. Boxes and APO/FPO Addresses: Please note that we may have limitations on shipping to P.O. Boxes or APO/FPO addresses. If you’re unsure about whether we can ship to your address, please contact our customer service for confirmation.

6. Delivery Delays

While we make every effort to ensure your order is delivered on time, certain factors may cause delays, including:

  • Weather Conditions: Adverse weather conditions may lead to delivery delays, especially in remote or hard-to-reach areas.
  • Holidays and Peak Seasons: During busy periods such as holidays or promotional events, delivery times may be extended due to high shipping volumes.
  • Customs Delays (for international orders): Customs processing may lead to delays in international shipments.

If your order is delayed, please check the tracking information first. If the delay is unexpected or prolonged, please contact us for assistance.

7. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact our customer service team immediately. We will work with our shipping partners to investigate the issue and, if necessary, initiate a claim with the carrier. If your package is found to be damaged or lost, we will either send you a replacement or issue a refund, depending on the situation.

8. Order Refusal or Incorrect Shipping Address

Please ensure that your shipping address is entered correctly during checkout. If an order is returned due to an incorrect address or refusal to accept delivery, you will be responsible for the additional shipping charges. If the package is undeliverable, we may cancel the order and refund the purchase amount minus any return shipping fees.

9. Contact Us for Shipping Inquiries

If you have any questions regarding shipping, delivery times, or tracking information, please contact us at:

Montbluxunie
Street: 1307 Warshauer St Alexandria, Louisiana (LA), United States
Phone number: (318) 445-3524
Email: info@montbluxunie.com
Website: montbluxunie.com